Refund policy

Return & Refund Policy

All sales are final.

Due to the nature of our products and order fulfillment process, we do not accept returns or exchanges.

Damaged or Incorrect Items

We will only issue a refund or replacement if:

• Your item arrives damaged, or

• You receive the wrong item

To be eligible, you must contact us within 7 days of delivery and provide:

• Your order number

• Clear photo or video proof of the issue

Please contact us at: tennesseepotter@gmail.com 

Once approved, we will issue a refund or send a replacement at no additional cost.
Do not send items back unless instructed, as unauthorized returns will not be processed.

Non-Refundable Situations

• Buyer’s remorse

• Size, style, or color preferences

• Normal wear and tear

• Incorrect address entered at checkout

By placing an order, you agree to this Return & Refund Policy.